Operational Strategies of Online Food Delivery Businesses in Camarines Norte, Philippines

This research determined the operational strategies of online food delivery businesses in Camarines Norte, Philippines. It assessed profile terms number riders, initial capitalization, form business organization, commonly used digital platform and average weekly deliveries; being implemented problems encountered on aspects resources processes. Findings revealed that majority have 11 to 15 under sole proprietorship, uses social media platform, with 201 above deliveries. The include: monitoring riders’ performances, use cellular phones, desktop, tablet laptop for customer needs; optimizing marketing budget through utilization low-cost campaigns promotions; promotion using various platforms; updating customers their transactions from time-to-time via chat or Short Message Service (SMS). by are shortage available riders during peak hours threat new entrants. study recommended owners revisit human resource plans create operations manual provide clear guidelines processes implementing which significant daily operations.